Shipping Policy
SHIPPING
DOMESTIC ORDERS
THE CUSTOMER IS RESPONSIBLE FOR PAYING SHIPPING COSTS.
KOZY BRAND OFFERS FREE U.S. SHIPPING FOR ALL ORDERS $200 OR MORE.
ONCE ORDER IS PLACED, A CONFIRMATION EMAIL WILL BE SENT TO THE CUSTOMER. AVERAGE SHIPPING TAKES 4-7 BUSINESS DAYS. WE SHIP USING EITHER USPS OR UPS SHIPPING COURIERS.
KOZY BRAND DOES NOT SHIP ON WEEKENDS OR HOLIDAYS.
KOZY BRAND IS NOT RESPONSIBLE FOR ITEMS LOST OR STOLEN IN TRANSIT. ALL RISKS ASSOCIATED ARE ASSUMED BY THE SHIPPING COURIER.
ALL ORDERS ARE SHIPPED FROM LOS ANGELES, CALIFORNIA, UNITED STATES.
INTERNATIONAL ORDERS
KOZY BRAND SHIPS INTERNATIONALLY. PLEASE EMAIL HELLO@STAYKOZY.CO IF YOU’RE UNSURE ABOUT YOUR COUNTRY.
ALL INTERNATIONAL ORDERS ARE SHIPPED DELIVERY DUTIES UNPAID (DDU). CUSTOMS, DUTIES, AND TAXES ARE NOT INCLUDED IN THE ITEM PRICE OR SHIPPING COST AT CHECKOUT.
THE CUSTOMER IS RESPONSIBLE FOR ALL CUSTOMS, DUTIES, TAXES, AND FEES UPON DELIVERY. UNFORTUNATELY, WE AREN’T UNABLE TO CALCULATE THESE CHARGES BEFORE YOUR ORDER IS PLACED. PLEASE CONTACT YOUR LOCAL CUSTOMS OFFICE FOR ASSISTANCE WITH ESTIMATING ADDITIONAL COSTS.